TapBack: Diseñando Interfaces Móviles Ricas para Contextos con Alta (Towards Richer Mobile Interfaces in Impoverished Contexts)

Abstract:
Much of the mobile work by HCI researchers explores a future world populated by high-end devices and relatively affluent users. This talk turns to consider the hundreds of millions of people for whom such sophistication will not be realised for many years to come. In developing world contexts, people will continue to rely on voice-primary interactions due to both literacy and economic reasons. Here, we motivate research into how to accommodate advanced mobile interface techniques while overcoming the handset, data-connection and user limitations. As a first step we introduce TapBack: back-of-device taps to control a dialed up, telephone-network-based voice service. We show how these audio gestures might be recognised over standard telephone connection, via users’ existing low-end devices. Further, in a longitudinal deployment, the techniques were made available on a live voice service used by rural Indian farmers. Data from the study illustrates the desire by users to adopt the approach and its potential extensions.

Bio:
Dr. Matt Jones es profesor titular y jefe del Departamento de Ciencias de la Computación en la Universidad de Swansea en Gales. Su trabajo de investigación se centra en el Área de aplicaciones de cómputo ubicuo, informática para el desarrollo, y sistemas colaborativos. Miembro fundador del Future Interaction Technology Lab en Swansea. Es investigador visitante en Nokia Labs (Finlandia), HP Labs (India) e IBM Indian Research Laboratory (India). Ha sido coordinador general de proyectos multidisciplinarios inter-institucionales a nivel internacional apoyados por el EPSRC (Reino Unido). Autor del libro Mobile Interaction Design (2007) publicado por Wiley.